Frequently Asked Questions

3D Builder is an online platform that lets you design interactive 3D spaces by importing DWG/DXF architectural plans or building from scratch with a drag-and-drop editor. Your clients can walk through the designs in their browser.

No. 3D Builder runs entirely in your web browser. There's nothing to download or install — it works on any modern device including phones, tablets, and desktops.

We support AutoCAD DWG and DXF files. You can also upload images (JPG, PNG) and our AI will analyze them to generate a 3D layout. Or start from a blank canvas.

Our AI analyzes your DWG file to detect walls, rooms, doors, and windows. It then generates a 3D model automatically. You can edit everything in the drag-and-drop builder afterwards — add furniture, apply materials, and adjust the environment.

Yes! When you share a preview link, anyone can view and walk through your 3D design in their browser — no account or app required.

Clients can walk through the space in first-person mode (like a video game), orbit the camera for bird's-eye views, take screenshots from any angle, and record video walkthroughs to share.

Yes, we offer a free tier that lets you create and save scenes with basic features. Paid plans unlock more scenes, premium models, and advanced features like video recording and high-resolution exports.

Our library includes 500+ ready-made 3D models including playground equipment, vegetation, furniture, sports facilities, lighting, and urban elements. New models are added regularly.

Yes! You can select any location on a real map and use it as the background for your 3D design. This is great for showing clients exactly where the project will be built.

All data is encrypted and stored on secure cloud servers in the EU. We take privacy seriously — see our Privacy Policy for full details. Your designs remain your intellectual property.

Yes, paid plans include team management features with user roles and permissions. Multiple team members can access and edit projects within the same company account.

You can cancel your subscription at any time from your billing settings. Your access continues until the end of the current billing period. No cancellation fees.