Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials (or third-party OAuth tokens).
Usage Data
We automatically collect browser type, device information, IP address, pages visited, and feature usage patterns to improve the Service.
User Content
Designs, 3D models, uploaded DWG files, images, and other content you create or upload are stored on our servers.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and manage subscriptions
- To send essential service communications
- To analyze usage patterns and improve user experience
- To ensure security and prevent fraud
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers — hosting, payment processing, analytics
- Legal requirements — when required by law or to protect our rights
- Business transfers — in connection with a merger or acquisition
4. Data Security
We use industry-standard encryption and security measures to protect your data. All data is stored in secure cloud infrastructure with regular backups.
5. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie settings in your browser.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your designs and data
- Opt out of marketing communications
7. Data Retention
We retain your data for as long as your account is active. After account deletion, we remove your data within 30 days, except where required by law.
8. International Users
Our servers are located in the EU (Frankfurt). By using the Service, you consent to the processing of your data in this location.
9. Children's Privacy
The Service is not intended for users under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
11. Contact
For privacy-related inquiries, contact us at privacy@3dbuilder.co.il.